I am a journalist and would like to accredit for the festival.
That is awesome! Please contact our press secretary regarding accreditation. (tina.ziegler[at]creative-gaming.eu | cell phone: +49 174 4440454).

I accredited for the festival. Where can I obtain my press pass?
You can obtain the press pass at the counter at the Festival Headquarters.

I am a contributor at PLAY16, where can I obtain my festival pass?
You can obtain your festival pass at the counter at the Festival Headquarters.

Where can I find the PLAY headquarters?
PLAY headquarters are at the Kunsthaus, Klosterwall 15. The place is within walking distance from the Hamburg Central Rail Station.
These are the opening hours:
– Wednesday: from 6 pm
– Thursday: 10 am to 11 pm
– Friday: 10 am to 11 pm
– Saturday: 9 am to 7:30 pm
– Sunday: 9 am to 6 pm

Venues and tickets

Where does PLAY16 take place?
The venues of PLAY16 are in downtown Hamburg. The headquarters are at the Kunsthaus as is the exhibition. Another venue is the Zentralbibliothek and the Museum für Kunst und Gewerbe. The Gängeviertel and Bigpoint are part of the festival as well as Hamburg’s Townhall.

How do I get from one venue to another?
Most of PLAY16’s venues are located close to each other, so that you can reach them by foot. Others are easily accessible via public transport (HVV) or by bike.

Where can I purchase my ticket beforehand?
Tickets can be purchased from our online shop.

Is it worthwhile to purchase a ticket before the festival starts?
As some events only have a limited number of tickets, it is advised to purchase your tickets beforehand.

Where can I obtain my ticket, that I bought online?
You can obtain your ticket at the counter during PLAY16 at the Festival Headquarters.

Where can I obtain a ticket after the festival has started?
Please visit the PLAY16 Festival Headquarters to purchase any tickets, if you have not purchased one online. Tickets will only be sold at the counter at the Festival Headquarters.

Social Media

Is the PLAY – Creative Gaming Festival on Instagram?
We have an Instagram account: @play_creativegamingfestival

Is the PLAY – Creative Gaming Festival on facebook?
We are: @play.festival.germany

Can I find PLAY16 on Twitter?
Yes, you can. The Twitter handle is @PLAYfest_hh.

What’s the official hashtag for PLAY16?
It is simply #PLAY16.

Is there an app for the festival?
There is no PLAY16 app.

PLAY Conference

Is it worthwhile to purchase a ticket before the festival starts?
Yes, indeed. Due to the limited contingent for the PLAY Conference workshops it is advised to purchase a ticket beforehand in order to secure your place in the desired workshop.

Is the PLAY Conference part of PLAY16?
Yes, the PLAY Conference is a major part of PLAY16 along our various workshops, the exhibition, PLAY Shows and other different events.

Food and refreshment

Where can I get something to eat during the festival?
You can find plenty of shops and cafes in the vicinity of the festival locations. You may also get something to drink at the Festival HQ.